PRIVACY

Introduction

Joyspire Attachment (herein, "Joyspire") protects the privacy and personal information of individuals who access or use www.joyspire.org. This Privacy Policy explains how Joyspire collects, uses, protects, and discloses personal information and describes the rights available to individuals under applicable privacy laws. By using this website, you acknowledge that you have read and understood this Privacy Policy.

Personal Information Collected

Joyspire collects personal information that individuals voluntarily provide through purchases, form submissions, surveys, contests, subscriptions, and direct communications on the website. This information may include names, email addresses, mailing addresses, telephone numbers, payment-related information, and other data individuals choose to provide. The website also automatically collects technical and usage information, including internet protocol (IP) address, browser type, device identifiers, pages viewed, and time spent on the website. Joyspire does not knowingly collect personal information from children under the age of thirteen (13).

Use of Personal Information

Joyspire uses personal information only for legitimate business purposes. These purposes include processing transactions, fulfilling orders, providing customer service, responding to inquiries, delivering requested communications, sending marketing messages where permitted, improving website functionality and performance, maintaining system security, preventing fraud or misuse, and complying with legal and regulatory obligations.

Lawful Basis for Processing

Joyspire processes personal information only when a lawful basis exists. Lawful bases include consent, contractual necessity, compliance with legal obligations, and legitimate business interests such as operating and securing the website, improving services, and preventing abuse. Individuals may withdraw consent at any time when Joyspire relies on consent as the lawful basis.

Email Communications

Joyspire sends email communications only to individuals who affirmatively opt in or who establish an existing relationship through purchase, registration, or inquiry. Joyspire limits email frequency and respects recipient preferences. Every email includes a transparent and automated option to unsubscribe or modify preferences. Individuals may also contact Joyspire directly to request removal from email communications.

Disclosure of Personal Information

Joyspire does not sell personal information. Joyspire does not rent or trade personal information. Joyspire discloses personal information only to employees who require access to perform specific job functions, to contracted service providers who support website operations or service delivery, or when required by law. Joyspire requires all service providers to protect personal information and restrict its use to authorized purposes.

Data Security

Joyspire implements reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. Joyspire encrypts sensitive information transmitted through the website using secure technologies. Joyspire limits access to personal information to authorized personnel with defined responsibilities. Although no system guarantees absolute security, Joyspire actively reduces risk through appropriate safeguards.

Cookies and Tracking Technologies

The website uses cookies and similar technologies to enhance functionality, recognize returning users, analyze usage patterns, and improve user experience. Cookies do not contain personally identifiable information and do not directly identify individuals. Users can manage or turn off cookies in their browser settings, though some website features may not function correctly without them.

Google reCAPTCHA

Joyspire uses Google reCAPTCHA to protect the website from automated abuse, spam, and fraudulent activity. ReCAPTCHA evaluates interaction data and technical signals such as IP address, session duration, and behavioral indicators. Joyspire relies on this processing to maintain website security and operational integrity.

Remarketing and Advertising

Joyspire may use remarketing technologies through third-party vendors to display advertisements to individuals who previously interacted with the website. These advertisements rely on cookies or similar technologies and reflect prior website activity. Individuals can manage their advertising preferences in their browser or device settings.

Surveys and Contests

Joyspire offers surveys and contests voluntarily. Joyspire collects contact information and limited demographic data when individuals choose to participate. Joyspire uses contact information to administer surveys or award prizes and uses aggregated responses to evaluate satisfaction and improve services.

Third-Party Links

The website may include links to third-party websites. Joyspire does not control or assume responsibility for the content, security, or privacy practices of external websites. Joyspire encourages users to review the privacy policies of any external site they visit.

Individual Privacy Rights

Individuals may request access to personal information, request correction of inaccurate data, request deletion of personal information, object to or restrict certain processing activities, request data portability where applicable, and withdraw consent when Joyspire relies on consent. Joyspire honors these rights in accordance with the General Data Protection Regulation (GDPR) and California privacy law, and does not discriminate against individuals who exercise them. Individuals may submit privacy requests by email using the contact information provided below. Joyspire may verify identity before fulfilling privacy requests to protect personal information. Joyspire responds to privacy rights requests within a reasonable time, generally no more than thirty (30) days.

Sensitive Personal Information

Joyspire does not use or disclose sensitive personal information beyond what is reasonably necessary to provide services and operate the website.

Data Retention

Joyspire retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Policy Updates

Joyspire may revise this Privacy Policy to reflect changes in business practices or legal requirements. Joyspire posts all updates on this page with a revised effective date.

Contact Information

Direct privacy questions to: joyspirecoach@gmail.com.